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Shipping & F.A.Q

Free shipping & Delivery time

UPS - DHL Standard : 2-4 days
Free shipping on orders over 89€ 

UPS - DHL Standard : 3-7 days
Free shipping on orders over 150€

F.A.Q about shipping

We ship worldwide from Bassano del Grappa in (Italy) except for all the orders made from USA and Canada that are shipped by our distributor in New York.

The time we need to prepare your order and ship to you it's only one working day. We ship everyday from Monday to Friday (Except national holidays). Orders done from Friday to Sunday will be shipped by the next Monday. 

All our shipping methods have a tracking number, we will provide you with the number the next working day after your purchase.

The buyers are responsible for any customs and import taxes that may apply. We are not responsible for any delays due to customs.

We gladly accept returns and exchanges. No questions why!
For more information go to Returns & Exchanges policy

Yes, we accept cancellations but only if the order is has not been ship yet!.