Shipping & F.A.Q

Our estimated delivery time is:

Spain:
Express shipping: 1-2 Working days
Free express shipping on orders over 50€ 

Europe: 
Standard registered mail: 4 -11 working days.
UPS standard international shipping: 2-4 working days.
UPS express international shipping: 1-2 working days.
Free UPS standard international shipping on orders over 150€ 

USA & Canada: 
Standard registered mail: 11-21 working days.
Zeleris express shipping (DHL partner): 2-7 days.
UPS express saver international shipping: 2-4 working days.
Free Zeleris Express International shipping on orders over 150€ 


Rest of the world:
Standard registered mail: 8-21 working days.
UPS express saver international Shipping: 3-7 working days. 
Free UPS saver international shipping on orders over 350€

-

Processing time:
The time we need to prepare your order and shipping to you it's only one working day. We are shipping every day from Monday to Friday. Orders done from Friday to Sunday will be shipped by the next Monday. 
-
From where do you ship?
We ship worldwide from our warehouse in Barcelona (Spain).
-
Will I have a tracking number?
Yes, all our shipping methods have a tracking number, we will provide you with the number the next working day after your purchase.

-
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for any delays due to customs.
-
Do you accept returns and exchanges?
We gladly accept returns and exchanges. No questions why!
For more information go to Return Policy
-
Do you accept cancellations?
No, we don't accept any cancellations under any circumstances.